Effective Date: [Insert Date]
At ShipGlobalExpress, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Cookies and Tracking Technologies: To enhance your experience and analyze site performance, we may use cookies, web beacons, and similar technologies.
Personal Information: Name, email address, phone number, mailing address, and payment information provided when creating an account, completing a transaction, or contacting us.
Shipping Information: Details about shipments, including recipient information and delivery addresses.
Usage Data: Information about your interaction with our website, such as IP addresses, browser type, pages viewed, and time spent on the site.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your shipments and transactions.
- To provide customer support and respond to inquiries.
- To improve our website, services, and user experience.
- To send updates, promotional offers, and other communications related to our services (with your consent).
- To comply with legal obligations and enforce our terms and conditions.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Legal Authorities: When required by law or to protect our legal rights.
Logistics Partners and Carriers: To fulfil and deliver your shipments.
Service Providers: Third-party companies that assist with payment processing, IT support, marketing, and analytics.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These include encryption, secure servers, and access controls. However, no system is entirely foolproof, and we cannot guarantee absolute security.
Your Choices
Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by following the instructions in the email.
Cookie Preferences: Adjust your browser settings to refuse cookies or notify you when they are used.
Access and Update Your Information: Contact us to access, update, or delete your personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
International Users
If you are accessing our website from outside the United States, please note that your information will be processed in the United States, where data protection laws may differ from your country.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly to stay informed.
Thank you for trusting ShipGlobalExpress with your shipping needs.